Service Principles

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After consultation with the employees of SSB, it has been determined that the following service principles are of significant importance to the strategic objectives of SSB.

  • Customer Care
  • Effective Communication
  • Good Governance (Accountability, Transparency, Predictability, Participation, Dynamism)
  • Integrity and Fairness
  • Leadership and Innovation
  • Professionalism
  • Respect for the Individual Employee and Customers,
  • Results Oriented
  • Social Responsibility
  • Teamwork and Collaboration