Functions of Branch Offices

The Functions of the Branch Offices and Sub-Offices are service-oriented, and include:

  • Registration of Employers and Employees
  • Investigation of Claims
  • Collection of Contributions
  • Distribution of Pension Cheques
  • Processing and Payment of Benefits
  • Public Education
  • Compliance with Occupational Safety and Health
  • Compliance with the Social Security Act

Corporate Services at Social Security Headquarters, Belmopan includes: Administration, Benefits, Registration, Medicare, Finance/Compliance and External.

  • Administration

    • Personnel Administration
    • Management Information Systems (MIS)
    • Internal Audit
    • Office Administration, Procurement and Facilities Management
    • Executive support services for the Board of Directors
    • Actuarial Assessment and Programme Management
    • Mail Service
    • Manpower Development
    • Business Strategic and Contingency Planning
    • Branch Office Support

    Benefits

    • Decision making and Appeals
    • Recurrent Pension payments
    • Non-Contributory Pension Management
    • Statistical Reports
    • Records Management & Retrieval System
    • Processing and Payment of Benefits
    • Compliance with the Social Security Act

    Registration

    • Registration Systems Management
    • Card Delivery
    • Records & Reports
    • Registration of Employers and Employees

    Medicare

    • Decision on Employment Injury Claims
    • Administration of Medical Care Services
    • Referrals to Medical Consultant
    • Decision & Formalization of Medical Boards
    • Purchase & Evaluation of Health Services

    Finance/Compliance

    • Collection of all contributions as stipulated by the Social Security Legislation
    • Enforcement of the SS Act to Bring Legal Compliance by Employers & Employees
    • Investigations
    • Inspections
    • Compliance with Occupational Safety and Health
    • Compliance with the Social Security Act
    • Accounting and Investment Systems
    • Budget Administration

    External

    • Public Education and Consultation
    • Media and Public Information
    • Customer Service Support Systems
    • Financial and Statistical Publication

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